To elevate the customer experience. To be passionate collaborators with the world’s iconic brands and to those aspiring to become one. We help do this by listening, innovating and exceeding their expectations.
Our Mission
More Human
We’ve worked purposefully to create a culture built on the simple idea of being more human. The idea of being a better listener to our team members, of being more responsive to your customers and being more empathetic to all our stakeholders.
The passion we bring to our client relationships not only pays dividends to their customer care program but also elevates the entire customer experience creating passionate brand loyalists.
Core Values
Our values influence everything we do with one another, our clients, partners, and our community. They help us attract team members, improve relationships with our stakeholders and elevate the human experience.
Empowerment:
At VIPdesk, we don’t just talk about empowerment—we live it. We strive to cultivate an environment that encourages growth, confidence, and accomplishment. Our mission to uplift women in the US and around the world.
Integrity:
As a certified B Corp, we are passionately dedicated to the highest standards of honesty, fairness, and ethical conduct. Our dedication to making a positive impact on society and the environment isn’t just a value—it’s a promise.
Excellence in Service:
Our relentless pursuit of exceptional customer experiences is in our DNA. Born from a heritage of serving luxury brands, we seize every interaction as an opportunity to elevate your brand loyalty and leave customers astounded.
Innovation:
At VIPdesk, we value out-of-the-box thinking and creative problem-solving. We harness our collective creativity to improve customer experiences, design tailor-made solutions, and perpetually redefine what top-tier service means in a rapidly evolving landscape.
Collaboration:
The power of collaboration ignites our passion and drives our success. We don’t work for you—we work with you. By listening, adapting, and sweating the small stuff, we become an extension of your team, delivering extraordinary results that shatter expectations.
